Contact
One address, read by the person who writes the software. There is no form, no ticket number and no chatbot.
Write in
A question about the product, a problem on your account, an error spotted in a guide, a press enquiry: the same address, and Maxence Lassus answers.
The service is sold to businesses and there is no on-call rota. Expect one working day, usually less.
If you are already a customer
Give the name of your business and the address of its Google listing. It saves a round trip, and it means your account can be looked at before you get an answer.
Cancelling does not go through us: it is done from your dashboard, with no notice period and without having to ask.
Your data
For any request about your personal data, or about the data of someone who left a review, the privacy policy sets out the procedure, who handles it and the deadlines.